Being a Madridista Premium means having the highest recognition from the Club as an official Real Madrid supporter. This status allows you to receive a personalised digital card with your name and Madridista Premium number and enjoy exclusive benefits.
The price of the Madridista Premium subscription is €35 for the digital version, and for an additional €1 when you register, you can request the delivery of a physical membership card and a welcome pack.
The renewal fee for the Madridista Premium subscription is €35 per year. Renewal is automatic, and you will be charged annually, on the day you subscribed.
If you have requested the delivery of the welcome pack for an additional €1 during the registration process, you will receive the following content at the postal address you have provided:
• Personalised physical Premium Card.
• Welcome letter.
• Player postcard with signature.
• Information on how to redeem your benefits.
The estimated time is two weeks for shipments to Spain and three weeks for international shipments.
You can log in using your access details on the Club's official website, the Madridistas website or the official app.
Your access details are your email address or Madridista Premium number and your password. You can also use these access details to enjoy other benefits of your membership, such as RM Play, the online store and Club promotions.
If you cannot remember your password, you can change it when you log in to your account. Enter the email address you used to register or your membership number, and on the next screen you will see the option “Change it now”. When you click on this link, you will receive an email so that you can change your password. Remember that it must be between 8 and 24 alphanumeric characters and contain at least 1 letter. You can also change it in your Private Area.
If you used a social login to register, you will need to log in through the corresponding social network: Google, Apple ID or Facebook.
Madridistas Premium have a preferential ticket sales period, following the members' sales period and always subject to availability, before tickets go on sale to the general public.
For men's First Team football matches, during the restricted sales periods for Madridistas Premium you can purchase 1 ticket per Premium member, grouping a maximum of 4 Madridista Premium tickets per purchase. For women's football and basketball matches, you will be able to purchase your ticket and those of your companions, and also enjoy a discount on your Madridista Premium ticket.
Your Madridista Premium number appears on your digital ID card if you have downloaded it to your Wallet. It will also appear in the welcome email you receive when you sign up. In addition, if you have purchased the physical card, it will also appear on it when you receive it.
As a Madridista Premium, you can enjoy exclusive benefits, such as full access to RM Play, preference in the purchase of tickets, or a 15% discount in the Online Shop, among others. You can consult all of them in your Private Area and here.
If you wish to cancel your membership as a Madridista Premium, you can do so through your Private Area. Go to ‘Your profile’ and then to ‘Your subscription’, where you will find the option to ‘Change plan’ or ‘Unsubscribe Madridista community’. You will continue to have access to the benefits until the end of the corresponding contracted period.
If you have registered as a Madridista Premium through third-party collaborators, such as, for example, digital distribution platforms for mobile applications, content platforms, sponsors and/or other collaborators, you must contact this third party directly for any questions, queries, incidents, etc. regarding the payment and renewal of your subscription.
As a Madridista Premium, you have an exclusive service line (Línea Madridista), which you can contact by calling +34 913 742 400 or via email for Madridistas Premium: madridistas.premium@corp.realmadrid.com
The helpline is open from Monday to Sunday, from 9:00 am to 9:00 pm CEST, uninterrupted, every day of the year.
Club contact page.